Support
We are a small team and we read every message ourselves.
Email us
Write to us with your question and we will reply, usually within 1–2 business days.
[email protected]It helps us if you mention the phone number or email on your Baby Nidan account, your device (Android or iPhone), and — where it applies — a screenshot of what you are seeing.
What we can help with
Account & sign-in
Trouble receiving the OTP, changing your phone number, or getting back into your account.
Pregnancy, growth & vaccine tracking
Wrong due date or birth date, a reminder that did not arrive, or a schedule that looks off.
Doctor consultations
A question that was not answered in time, a refund, or anything about a doctor you consulted.
Subscriptions & billing
Baby Nidan Pro is billed by the App Store or Google Play. Manage or cancel a subscription in your store account — write to us if a charge looks wrong or Pro is not unlocking.
Doctors joining Baby Nidan
Questions about verification, your consultation fee, or the doctor app.
Privacy & data deletion
Ask us anything about your data, or write to have your account and records erased: [email protected]
In an emergency
Baby Nidan is not an emergency service and messages are answered asynchronously. If you or your child need urgent medical care, contact your nearest hospital or dial 112 right away.
See also our Privacy Policy and Terms of Service.